Shipping policy

 

This Shipping Policy (“Policy”) governs the shipping and delivery of products purchased through the store operated by Le Plus Plus (Hong Kong) Limited (“we”, “us” or “our”). By placing an order through the store, you agree to be bound by this Policy and the shipping terms applicable to your purchase.

 

Shipping Options and Delivery Estimates

We offer the international shipping method:

• UPS: Estimated delivery time of 4–8 business days from the date your order is dispatched (not guaranteed), with full shipment tracking. Any applicable import duties, taxes, and customs fees are not included and shall be borne by you.

Delivery time may be affected by factors, including but not limited to weather conditions, customs inspections, and local postal delays. Therefore, delivery time is not guaranteed, but we will always do our best to assist.

 

Tracking Information

Tracking is available and can be checked at:

• https://www.theupsstore.com/tools/track-a-package

If the tracking information has not been updated for 3-5 business days, please contact your local post office and notify us. 

 

Customs Duties, Taxes and Other Fees

You are responsible for all customs duties, taxes, and any additional fees imposed by the destination country or region or charged by the courier. These charges are not included in the product prices. Once the package has been shipped, we are not responsible for any additional fees.

You are required to reasonably cooperate with customs clearance by promptly providing complete and accurate information or documents reasonably requested by customs authorities or the courier.

If your shipment cannot be delivered and is returned to us for any reason, including but not limited to your failure to pay applicable customs duties, taxes, or other fees, failure to timely provide required customs-clearance information or documents, provision of incomplete or inaccurate information, or any other reason preventing delivery, we will issue a refund for the returned products. Any return shipping costs and related fees will be deducted from your refund.

 

Customs

Customs regulations vary by destination. If you have specific requirements, please contact us by email as soon as possible after placing your order, and we will do our best to assist.  

 

Contact Us

For shipment inquiries, please contact us at: mosaico@espressif.com

 

Last revision October 20, 2026